Shipping Policy

At The Joc Line, we’re dedicated to providing a smooth and reliable shipping experience. Here’s a detailed look at our shipping policy:

• Shipping Area: We currently offer shipping exclusively within the U.S. We’re working on expanding our reach and will keep you updated on any future changes.

• Shipping Rate: We charge a flat shipping rate of $4.99 for all orders.

• Free Shipping: To make your shopping experience even better, we offer free shipping on all orders over $50. No promo code needed—just add $50 or more to your cart and the shipping fee will be automatically waived.

• Delivery Time: Once your order is processed, it typically takes 3-7 business days to reach you, depending on your location and shipping method selected. We’ll provide you with tracking information as soon as your order is on its way, so you can keep an eye on its journey.

• Processing Time: Orders are usually processed within 1-2 business days. During peak periods or holidays, processing times may be slightly longer. We appreciate your patience and understanding.

• Order Tracking: After your order has been shipped, you’ll receive a confirmation email with a tracking number. This allows you to track your package’s progress right to your doorstep.

• Delivery Issues: While we aim for timely deliveries, sometimes delays can occur due to factors beyond our control, such as weather or shipping carrier issues. If you experience any problems with your delivery, please reach out to our customer service team for assistance.

• Contact Us: For any questions or concerns regarding shipping or your order status, feel free to contact our customer service team. We’re here to help and ensure your satisfaction with every purchase.

Thank you for shopping with The Joc Line. We look forward to delivering style and meaning right to your door!